Privacy Policy

Last update: October 2025

Identification of the person in charge

In compliance with the provisions of Regulation (EU) 2016/679 (RGPD) and Organic Law 3/2018 (LOPDGDD), we inform you that the personal data provided through this website will be processed by:

Responsible: ÓPERA BENALMÁDENA
Commercial name: Ópera Benalmádena
Address:Auditorio Municipal, Parque de la Paloma, Benalmádena
Contact e-mail:[info@operabenalmadena.com]
Phone: +34 661 774 379
Web domain:[https://www.operabenalmadena.com]

2. Purpose of data processing

In Ópera Benalmádena we process the information provided to us by interested parties for the following purposes:

  • Manage inquiries, requests or reservations made through our forms or contact means.
  • Manage the sale of tickets and access to the Auditorium's shows and activities.
  • Send informational and promotional communications related to our programming, events or services (only with prior consent).
  • Comply with the legal obligations arising from the contractual or commercial relationship.
  • To ensure the security of the facilities and the proper functioning of the website.

Personal data will not be used for purposes other than those described above without first informing the user.

3. Legal basis for processing

The processing of your data is based on the following legal bases:

  • Execution of a contract or implementation of pre-contractual measures (purchase of tickets, reservations, customer service).
  • Consent of the interested party (sending newsletters, promotional campaigns, contact forms).
  • Compliance with legal obligations (tax, accounting, security).
  • Legitimate interest of the responsible (security of the website, improvement of services).

4. Data Retention

Personal data will be kept for as long as there is a contractual or commercial relationship, and thereafter for the required legal periods.
Data used for commercial communications will be kept until the user requests its deletion or revokes consent.

5. Communication of data to third parties

Personal data will not be transferred to third parties, except when required by law or when necessary for the provision of a service (e.g. payment gateways, ticketing platforms or technology providers), ensuring in any case the confidentiality and security of the information.

6. User rights

Any person has the right to obtain confirmation as to whether Ópera Benalmádena processes their personal data.
The interested parties may exercise their rights of:

  • Access to your personal data.
  • Rectification of inaccurate or incomplete data.
  • Deletion ("right to be forgotten").
  • Limitation of treatment.
  • Opposition to treatment.
  • Data portability.
  • Withdrawal of consent at any time.

These rights may be exercised by sending a written request together with a copy of an identification document to:
📧 [info@operabenalmadena.com]
or by mail to the address indicated in paragraph 1.

Likewise, data subjects have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if they consider that their rights have been violated: www.aepd.es.

7. Data security

Ópera Benalmádena adopts the necessary technical and organizational measures to guarantee the security, confidentiality and integrity of personal data, avoiding its alteration, loss, treatment or unauthorized access.

8. Minors

We do not collect data from children under 14 years of age without the prior consent of parents or guardians. If we detect personal information of a minor without proper authorization, it will be deleted immediately.

9. Links to third parties

The website may contain links to other external sites or services. Ópera Benalmádena is not responsible for the privacy policies of those sites. The user is recommended to read their respective policies before providing personal data.

10. Changes in the privacy policy

Ópera Benalmádena reserves the right to modify this policy to adapt it to new legislation or changes in the provision of services. The modifications will be published on this page with the corresponding update date.

LEGAL NOTICE

Website owner: ÓPERA BENALMÁDENA
Commercial name: Ópera Benalmádena
Address: [Add physical or auditorium address]
E-mail:[info@operabenalmadena.com]
Telephone: [contact number]
Web domain:[https://www.operabenalmadena.com]

1. Purpose

This Legal Notice regulates the use of the website of Ópera Benalmádena (hereinafter "the owner").
By accessing this website, the user assumes the status of user and fully accepts all the conditions set forth in this document.

2. Intellectual and industrial property

All contents of the site (text, images, videos, logos, designs, source code, etc.) are the property of Ópera Benalmádena or their rightful owners, being protected by current legislation on intellectual and industrial property.
Reproduction, distribution, public communication or transformation of such content without the express permission of the owner is prohibited.

3. Responsibility

The owner is not responsible for the misuse that users may make of the contents of the website, nor for any damages that may result from errors or omissions in the contents.
is not responsible for external links or information contained in third party websites.

4. Conditions of use

The user undertakes to use the website in accordance with the law, good faith and public order. The use of the site for illicit or harmful purposes for third parties is prohibited.

5. Applicable Legislation

The relationship between the user and Ópera Benalmádena shall be governed by current Spanish legislation and any dispute shall be submitted to the courts of Malaga, unless the consumer protection regulations establish another applicable jurisdiction.

COOKIES POLICY

In compliance with Article 22.2 of the LSSI-CE, Ópera Benalmádena informs the user about the use of cookies on its website.

1. What are cookies?

Cookies are small files that are downloaded to the user's device when accessing certain websites. They are used to store and retrieve information about browsing habits or the computer from which you are accessing.

2. Types of cookies used

The Ópera Benalmádena website may use the following types of cookies:

  • Necessary cookies: allow basic navigation and the correct functioning of the site.
  • Analytics cookies: help us to know how users interact with the website and improve its performance.
  • Personalization cookies: allow the user's preferences (language, region, etc.) to be remembered.
  • Advertising cookies: used to display relevant ads according to the user's interests.

3. Third party cookies

This site may include third-party cookies, such as Google Analytics, Meta Pixel (Facebook) or social networking services. These cookies are managed by third parties and subject to their own privacy policies.

4. Managing and disabling cookies

The user can configure their browser to accept, reject or delete cookies at any time:

5. Consent

When accessing the website for the first time, an information banner will appear that allows you to accept all cookies, reject them or customize your preferences.
Consent can be modified or withdrawn at any time through the settings panel.

  • The user's consent.
  • The execution of a contract (ticket sales, service management).
  • Compliance with legal obligations.